Downe Florist is dedicated to making our online experience as accessible and inclusive as possible. We believe that every customer in Downe and beyond deserves the opportunity to order flowers, bouquets, and gifts with ease and confidence, regardless of ability. Our commitment to accessibility is fundamental to our mission and extends to every aspect of our website and digital services.
We actively strive to maintain and improve the accessibility of the Downe Florist website. Our site aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines are internationally recognised for enhancing accessibility for people with diverse abilities, including those with visual, auditory, cognitive, and physical disabilities.
By adhering to WCAG 2.1 AA standards, we seek to remove barriers and create a welcoming online environment for all our customers in Downe and the surrounding communities.
Downe Florist understands the importance of compatibility with assistive technologies. Our website is designed to work smoothly with leading screen readers and other assistive software. We use appropriate semantic HTML, informative alt text for images, and logical navigation structures so that everyone, including users who rely on screen readers, can find, select, and order floral arrangements online.
Visual accessibility is a key focus in our web design. We incorporate high-contrast colour schemes and legible font choices to ensure that our website content is easy to read for people with low vision or colour blindness. Interactive elements and links are clearly distinguished, and we test our site to maximise clarity for all visual abilities.
Accessibility is not just about compliance but about enabling every Downe customer to order flowers and gifts online with ease. Our checkout forms and ordering processes are simple, structured, and keyboard navigable. We continue to refine our site to eliminate obstacles that may prevent anyone from enjoying our online floral services.
Technology and accessibility needs are always evolving. Downe Florist regularly reviews our website for accessible Downe Florist experiences and welcomes feedback from users on how we can further improve. We conduct periodic audits, update relevant features, and stay informed of best practices in web accessibility to best serve our community.
Your experience matters to us. If you encounter any barriers while using the Downe Florist website or need assistance with any part of your online order, please reach out to our team. We are committed to addressing your concerns and will do our best to provide the information, product, or support you need in an accessible way. Your input helps us better serve the entire Downe community and ensure everyone can enjoy our flower delivery and gifting services.
Together, we can create an inclusive, accessible Downe Florist online environment where all customers feel welcome, respected, and empowered to order beautiful flowers with confidence and ease.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
